Medical Office Assistant – Work From Home
HERE WE GROW AGAIN!
O Cannabis Clinic is a Nurse Practitioner led medical cannabis clinic. We are growing rapidly and require Front Desk Customer Service Representative to join our team!
Requirements:
- Excited to work in an emerging and evolving healthcare field
- Excellent team player
- Exceptional communicator
- Confident they will thrive working from home
- Must have strong internet connection
- Must be technology savvy
- Accountable for own actions and decisions, comfortable making decisions within the scope of the position
- Passionate about providing exceptional customer service
- Excellent written documentation skills that are clear, thorough, concise accurate and timely
- Excellent verbal communication skills that are clear, articulate and paced accordingly
- Ability to speak other languages an asset
- Communicating via multiple mediums with patients, Licensed Producers, clinic partners, health care professionals and clients
- Answer phone calls in an efficient and friendly manner
- Able to follow directions and meet key indicators for role
- Book appointments
- Effectively handle client, patient and professional inquiries in a concise, professional way
- 5+ years customer service experience
- Social Services experience would be an asset
Hours & Availability:
- 40 hours/week
- Our clinic is currently open 9:30am-6pm M-F
- Will be going into extended weekend hours this summer
Summer contract position – may lead into Full Time for right candidate
Job Type: Contract