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Medical Office Assistant – Work From Home

HERE WE GROW AGAIN!

O Cannabis Clinic is a Nurse Practitioner led medical cannabis clinic. We are growing rapidly and require Front Desk Customer Service Representative to join our team!

Requirements:

  • Excited to work in an emerging and evolving healthcare field
  • Excellent team player
  • Exceptional communicator
  • Confident they will thrive working from home
  • Must have strong internet connection
  • Must be technology savvy
  • Accountable for own actions and decisions, comfortable making decisions within the scope of the position
  • Passionate about providing exceptional customer service
  • Excellent written documentation skills that are clear, thorough, concise accurate and timely
  • Excellent verbal communication skills that are clear, articulate and paced accordingly
  • Ability to speak other languages an asset
  • Communicating via multiple mediums with patients, Licensed Producers, clinic partners, health care professionals and clients
  • Answer phone calls in an efficient and friendly manner
  • Able to follow directions and meet key indicators for role
  • Book appointments
  • Effectively handle client, patient and professional inquiries in a concise, professional way
  • 5+ years customer service experience
  • Social Services experience would be an asset

Hours & Availability:

  • 40 hours/week
  • Our clinic is currently open 9:30am-6pm M-F
  • Will be going into extended weekend hours this summer

Summer contract position – may lead into Full Time for right candidate

Job Type: Contract

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